A program service provider assists victims in seeking medical care to treat injuries and be tested and treated by emergency care personnel.

Accompany victim to forensic medical exam. Provide assistance to victims with processing vouchers for payment by the Virginia Supreme Court or the Virginia Victims Fund (formerly Criminal Injuries Compensation Fund) of all certified costs relating to the gathering of evidence in forensic medical examinations of a crime victim.

Grant funded staff perform medical forensic exam or interview, or medical evidence collection or services related to performance and/or collection of forensic evidence.

Assist in scheduling and/or accompanying victims to a law enforcement interview. This includes referring victims to law enforcement if they are in need of an escort after court, or if they want increased monitoring of their residence. This can include accompanying victims to law enforcement agencies for photographing injuries.

Assisting victims in securing rights, remedies, and services from other agencies. This can include assisting victims in retrieving any property being held for evidentiary purposes, unless there is a compelling law enforcement reason for retaining it. Staff can accomplish this through coordination between the Commonwealth’s Attorney’s Office and law enforcement. If the property is released, advise the victim where and how it may be picked up.

This service does not include: Emergency Medical Care, Medical Forensic Exam Accompaniment, Medical Forensic Performance/Collection, Law Enforcement Interview, Advocacy, Accompaniment, Immigration Assistance, Intercession (Employer/Other), Child Dependent Care, Transportation Services, and Interpreter Services.

Provide assistance to person that are not natives of the United States or where they do not possess citizenship (in order to settle or reside). Services can include assistance with special visas, continued presence application, and other immigration relief.

Transportation Assistance (includes coordination of services) Coordinating and/or providing transportation service so that a victim may attend court hearings or medical appointments, or access agency services. Staff members transporting victims, taxis or rideshare (Uber, Lyft, etc.), and public transportation are included. 

Transportation Services listed in VSDCS include the following:

• Transport provided by Agency: an agency is providing services funded by VOCA to provide transportation to victims. Ex. Law Enforcement sponsored programs may allow the use of vehicles by grant-funded staff).
• Reservations: e.g., hotel, airline, or bus reservations.
• Reimbursements:  for mileage, hotel, meals, etc. Including arranging transportation by commercial carrier or law enforcement

​Program staff are discouraged from providing transportation with their personal vehicles, due to liability concerns. 

Act as a liaison between the victim and criminal justice agencies to obtain the services of a qualified interpreter and to avoid any conflict of interest that may arise through the use of that interpreter. Please see Code Section 19.2-164 regarding interpreters and reimbursement. Note: Pre-court interviews with the prosecutor qualify for reimbursement